How to make appointments through the SUS app

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Conecte SUS, an application developed by the government, is a platform that centralises care and medical history data, providing efficient integration between patients, health professionals and public system managers. This integration aims to speed up care for citizens in the public health network, putting essential information at the fingertips of everyone involved.

The application's functionalities will not be displayed if the corresponding health unit is not registered. In this case, it is essential to request registration with the National Health Data Network, directly at the basic health unit in your region. To do this, simply ask the agent in charge to transfer your data to the digital system, allowing you to access the available options, such as scheduling appointments.

How do I log in to the gov.br portal?

To use Conecte SUS, you need to have an account on the government portal, the gov.br. See step by step:

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  1. Access sso.acesso.gov.br;
  2. Click on "create your account" and choose the login option, for example by CPF;
  3. Fill in the details as instructed;
  4. Create a password.

It is important to note that the login and password information generated will be used not only in the SUS application, but also in other services offered by government websites or applications. It is therefore advisable to keep this information safe.

How do I book an appointment through Conecte SUS?

To access the application, use your gov.br. Follow the guidelines below.

  1. Download Conecte SUS (Android | iOS) and log in with your Gov.Br account.
  2. If you need some time to familiarise yourself with the application, check out these tips on using the platform.
  3. Without further ado, it's time to book your appointments.

Follow the steps below:

  1. On the main page, in the "Quick actions" section, click on "View all".
  2. Tap on "Bookings".
  3. In this section, you can view your bookings, if any, and the queue.
  4. To create an appointment, tap on the calendar icon in the bottom right-hand corner.
  5. Select the unit and an available date.

What else can I do in the Conecte SUS app?

By using the Conecte SUS app, users have the convenience of scheduling appointments, exams and monitoring their position in the National Transplant System queue. An additional advantage of the system is the ability to monitor vaccination campaigns, access information on the National Vaccination Booklet and obtain the COVID-19 vaccination certificate.

In addition to these benefits, the app allows you to check your health treatment history, vaccination records and information on continuous medication. You can also access the SUS card, used as identification for public health services.

Simply click on the orange card icon at the bottom of the app's home screen and view your virtual SUS card. If you want to check the QR Code and the back of the card, click on the QR Code icon to "flip" the card over and display the code.

I can't find the registered health centre. What should I do?

To register your information with the National Health Data Network, go to the basic health unit in your area. Ask the agent in charge to transfer your record to the digital system.